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Privacy policy

Last Updated: May 23, 2025

This Privacy Policy describes how FU ALI FZE LLC (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from paradisehammam.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy
We may occasionally update this policy to reflect legal or operational changes. Updates will be posted on this page, and the date above will be revised. You are encouraged to check this page regularly for updates. Modifications will be effective on the day they are posted.

How We Collect and Use Your Personal Information

1. Data Collection

A. Information You Provide Directly:

  • Contact details (name, phone, address, email)

  • Order information (billing/shipping address, phone, order history)

  • Account information (username, password)

  • Customer support communications

B. Automatically Collected Usage Data:

  • IP address, browser type, device info

  • Interaction with our Site (pages visited, time spent)

  • Cookies and similar tracking technologies

C. From Third Parties:

  • Vendors like Shopify and payment processors may provide us data to fulfill services (e.g., payment confirmations)

2. How We Use Your Personal Information

We use your data to:

  • Process payments, ship orders, and manage your account

  • Improve our Services and customer experience

  • Communicate with you about orders or support inquiries

  • Send marketing (you can opt out at any time)

  • Detect fraud and ensure security

Data Sharing and Disclosure

We do NOT:

  • Store, sell, share, rent, or lease credit/debit card details or personally identifiable information to any third parties.

  • Pass credit/debit card details to third parties.

We may share data with:

  • Vendors (e.g., Shopify, shipping carriers, payment processors).

  • Marketing or business partners (only with consent or as legally required).

  • Authorities (only if legally required, such as subpoenas or fraud investigations).

  • Affiliates or during a merger/sale.

FU ALI FZE LLC takes appropriate steps to ensure data privacy and security, including through various hardware and software methodologies. However, we cannot guarantee the security of any information that is disclosed online.

Cookie Policy

We use Cookies to enhance your experience on our Site. Cookies help us:

  • Remember your preferences

  • Run analytics and understand user interactions

  • Improve functionality and personalization

  • Serve relevant advertisements

Some Cookies are set by us, and some by third parties (e.g., Shopify, Google Analytics). For details on Shopify’s Cookies, visit: https://www.shopify.com/legal/cookies

Most browsers accept Cookies by default, but you can adjust your settings to block them. Blocking Cookies may affect website performance and functionality.

How We Disclose Personal Information

We may disclose your personal information to third parties for contract fulfillment, legitimate business purposes, or other reasons under this Privacy Policy. This includes:

  • Vendors and service providers (IT, shipping, analytics, support)

  • Business and marketing partners (only per your consent or applicable law)

  • Affiliates and within our corporate group

  • In a merger, acquisition, or legal proceeding

Categories of information disclosed include:

Category Categories of Recipients
Identifiers (e.g., contact, order, account details) Vendors, partners, affiliates
Commercial info (e.g., order/shopping history) Vendors, partners, affiliates
Internet activity (e.g., Usage Data) Analytics, support partners
Geolocation data (from IPs) Service providers, IT vendors

We do not use or disclose sensitive personal information without your consent or for profiling purposes.

Third-Party Websites and Links

Our Site may link to external sites. These are not controlled by FU ALI FZE LLC and are subject to their own privacy practices. If you provide data to third parties, different rules may apply. We encourage you to review their policies and contact them directly for questions.

Children's Data

Our Services are not directed to children. We do not knowingly collect personal data from anyone under 18. If a child has submitted data, a parent/guardian may contact us to request deletion.

As of this date, we have no actual knowledge of any sale or sharing of data of individuals under 18.

Security and Retention of Your Information

We apply security measures to protect your data. However, online transmission of data is not entirely secure, and we cannot guarantee “perfect security.”

We retain your data as long as necessary to:

  • Maintain your account

  • Fulfill Services

  • Comply with laws

  • Resolve disputes

  • Enforce contracts

Your Rights

Depending on your location, you may have rights such as:

  • Access / Know what personal data we hold

  • Delete your personal information

  • Correct inaccurate data

  • Portability – request a copy or transfer of data

  • Restrict Processing

  • Withdraw Consent

  • Appeal a denied request

  • Manage Email Preferences – unsubscribe anytime

To exercise any of these rights, contact us using the information below. We may require identity verification before responding.

We do not discriminate based on privacy rights. You may also appoint an authorized agent to act on your behalf.

Complaints

If you are unsatisfied with how we handle your data or a rights request, you may:

  • Contact us using the info below

  • File a complaint with your local data protection authority

International Users

We may transfer your data outside your country, including to staff, partners, and vendors. Where applicable, we rely on legal data transfer mechanisms, such as:

  • EU Standard Contractual Clauses

  • UK international data transfer agreements

Contact

If you have questions, concerns, or wish to exercise your rights, contact us at:

FU ALI FZE LLC
📧 hello@paradisehammam.com
📍 Al Majaz, Al Majaz3, Sharjah, SH, AE