Shipping policy

Product Delivery Policy

We are committed to delivering your products in the best condition and in a timely manner. Please read the following details regarding our delivery process:

Shipping Process and Conditions
All products are shipped using trusted third-party courier services to ensure safe and reliable delivery. Items are carefully packed to maintain their quality during transit. Upon delivery, customers are required to sign a proof of delivery receipt confirming they have received the order in good condition. Please keep this receipt for your records.

Delivery Fees

• Local Delivery (within UAE city limits): Free delivery applies.

• Local Delivery (outside UAE city limits): A flat delivery fee of AED 30.98 applies.

• International Delivery: Delivery fees vary by country and location and will be clearly displayed during checkout.

Delivery Timeframes

• Within UAE: Delivery usually takes 1 to 2 working days from the date of shipment.

• International: Delivery can take between 4 to 10 working days depending on the destination country and customs clearance.

Payment Confirmation
Once your payment is successfully processed, you will receive a confirmation via email or SMS within 24 hours. This confirmation includes your order details, payment receipt, and estimated delivery date. Please ensure your contact information is accurate to avoid any delays.

Important Notes

• To avoid delivery delays, please provide a complete and accurate shipping address along with a valid contact number.

• We are not responsible for delays caused by incorrect address details or issues with customs for international shipments.

Thank you for shopping with us!